FAQs
1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders typically process within 1 day and shipping time is usually 2 days within US.
2. HOW DO I RETURN ITEM?
Metene is happy to accept returns on all merchandise within 14 days of receipt. We also accept exchange within 60 days of receipt. Sorry, shipping and handling fees are not refundable on returns. For additional information, please see our returns policy.
3. HOW DO I USE A COUPON CODE?
To use your coupon code, add products to your shopping cart and begin the checkout process. In the "Discount code" box, enter the code then click "Apply". Note that only one promotion code can be applied for any given order.
4. HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our Metene fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any emails.
